Customer Testimonials
Kristy Miles was an amazing sales consultant! We totally appreciated her honesty, patience, and willingness to work with us as we purchased our new activ/equinox 2025. Thank you Kristi!
Fast, friendly service. They offer a pick up and return option which is great.
Very helpful in doing recall service. Thank you
Found the truck I was looking for. Call Scott Behm he made the buying process so easy. The Pritchard’s Team is an amazing team! Very Professional!
On time, courteous, answered my questions.
Dropped my Yukon off and they did the upgrades it needed.
We have bought four vehicles from Pritchard's in Clear Lake. No hassle when choosing a vehicle. We currently bought a vehicle for our daughter from Jason in Sales who was also sold us another vehicle for our other daughter. Sales people make the sale easy and explain all the documents and answer any questions we had. Recommend Pritchard's Auto if you are looking for a vehicle.
A very happy customer. Outstanding experience buying a new GMC Hummer EV SUV from this great dealership. I enjoyed working with entire Forest City Auto Sales team too! Brandon Johnson was unbelievable to work with:) I highly recommend visiting this awesome dealership and see their first class service!
Brought my 2024 jeep in to get the oil changed, it was the wrong store. They got me in anyway and the guy I talked to was great!! I will definitely go back
I have purchased three vehicles from them. The recent purchase was a work truck that was a challenge to locate. They understood my request and needs and located a truck that meet my requirements. Once they had it one site I picked it up and the whole paperwork process was less than 15 minutes. Very pleased with process.
I am very satisfied with the service I receive at Pritchard's Lake.
Kristi was great to work with, so great we came back the next day to buy a second car from her!
We bought a used car from here and really enjoyed our experience. Kristi Miles was a dream to work with. Very friendly and even paid attention to our kids, which we had along. We had a lot of questions, and she answered them all with grace and patience. Would consider them again in the future.
I appreciate John Yutzy always accommodating with getting my car always. He's great at customer service and appreciate his willingness to work with me. Shout out to the mechanics also for the great work they do as well.
Very happy with the prompt service, and getting me back on the road. Very disappointed that the extended service contract excluded the repairs. Thank you to Pritchards for covering half of the cost.
My first purchase with you, both Cody and Jason were great to work with. Seen the mustang online and made the trip over. So glad I did asI love it. Thanks
Great
The service department is the best group of guys!!
Keith and fellow shop guys do absolutely amazing work! Great customer service and genuinely care about clients and their safety just like family! Thank you so much for all you do! Truely the best place around with amazing people! Best Pritchards location around!!!
This is our 2nd car purchase with Pritchards and Kristie! Amazing team, wonderful sales & customer service. I have my car serviced there and then service dept is also wonderful!
Ben &Wade are great to work with.
Blake and Jason took great care of us getting our new vehicle. We filled out the application online and came up a few days later to pick the vehicle up. We were in an out, no hassle, and they didn't complain about my kids being with me!
Blake and the entire team at Pritchard’s made the car buying experience easy, smooth, and comfortable! We love our new car.
Get my cars in a timely matter and really seem to know what they are doing! Keith and the techs treat me with the utmost respect and take care of my vehicle problems In a timely manner!
Great service. I was stranded on the way to work with a bad alternator and battery. I limped into the shop (after getting a couple of jump starts from my hubby). They worked me in that afternoon, ordered parts, and I was back on the road the next day. My extended warranty covered the majority of the bill. I can't say enough about the Prichard Family businesses. From sales to parts and service, they are just great!
I came into pritchards to find a truck. Ray went the extra miles and helped me with any question I had. Great salesman and customer service.
Took my car in to make an appointment to have a slow leak in my tire and they fit me in right then and fixed the problem. Now I don't have to worry when driving to work anymore
I’ve searched for cars everywhere and never had a more pleasant experience than I have with Pritchard’s! I recently visited the Garner location and was immediately met with a welcoming embrace from Ray Cataldo! Ray was such a nice guy who has such amazing personable character. He answered all my questions I had about my new car that I got from Pritchard’s while I was getting my vehicle serviced at their location. If you need to get a car, go to Pritchard’s Ford of Garner!
We had an appointment to test drive a certain pickup, that particular truck wasn't the one, so we went into after hours test driving others. My son decided a F150 just wasn't for him. Although we didn't purchase from Pritchard, I will say that Ray is the absolute best, down to earth, no pressure salesman!
Had a great experience. They do great work and had me back on the road in no time.
The service department is so much better since John took over. Although the prices are pretty high lately, that's the companies fault and not the department itself. I don't like waiting on my car anymore since the waiting area is right outside of the restrooms (Stinky) it needs to be moved back by sales.
Great service.
Cody and Finance made they buying experience enjoyable and simple
Wifes car went kaput went to Mike and with in Minutes Mike and Tim had us test driving a car. We loved it. They took care of everything and made this whole process easy! Thanks Mike and Tim. We will be back
We called the dealership around noon. Mike answered the phone and said he would wait for us. We are an hour away. He spent 3 hours with us on his own time!! I felt really bad having to tell him the following week that we were going a different direction. As it turned out, we drove every F150 he had EXCEPT 1 cause we were feeling guilty for taking his time. 1 week later we drove that F150 that we hadn’t driven! SOLD! Thanks Mike for your great customer service! Would highly recommend Prichard’s of Garner
Micah worked really hard making sure the truck I purchased was the correct one for me. Very happy with it wasn’t sure I was going to buy new. Turned out to be the best choice for me.
Cody was great through the whole buying process. We talked about the exact vehicle I was looking for and each time one came available he would reach out. We love the vehicle he found for us, fits all the needs we required!
I’ve been in the car business 25 years. This was the easiest and most pleasant experience I have ever had. Mike Leerar is incredible and I HIGHLY recommend working with him! Very honest and upfront dealer group and that is very rare right now!
Sold my car to the dealership. Tim gave me a very fair offer, handed him the keys, a sheet of paper needed for my loan details, and left. I came back about 4 hours later and had a check in my hand! No phone calls, meetings, or hassle. Tim, Angie, and the team couldn’t have made it an easier process. I literally did nothing! If you’re looking to sell a car, in North Iowa especially, go see the team at Pritchard’s Lake Chevrolet! Highly recommended.
Pritchard's Lake was so helpful when my son's truck broke down in Clear Lake. The service department was extremely helpful and understanding during this stressful time for me, as I live in Michigan. Ultimately it came to the fact the truck was no longer salvageable, which was a sad moment, as this truck was a gift from my deceased father to my son. I had to make the decision to "give up" on repairs and buy a new vehicle. The service department put me in contact with salesman Blake. Blake was absolutely wonderful to work with. ...
Mike went above and beyond to get me the vehicle I wanted.
Had a great experience! Blake worked with us and my limited time- frame and brought the car closer to us to test drive. When we went to the dealership Cody and Blake worked with us and got us out with our new car pretty quick. Thank you!
Have bought 3 trucks in the past year from Tracie at the Forrest City Auto Center. Tracie is great to work with! Simple straight forward answers and great communication throughout the ordering/ purchasing process.
Thanks Jason!!
Love my local service at Pritchard's of Garner - they are the BEST!!
Scott in sales and Angie in finance were fantastic to work with! Great overall experience!
Awesome customer service! I first tried to get into the dealership in Mason City which was the worst experience I’ve ever had with a dealership. Totally different experience here at Pritchard. Got me in quick and diagnosed the problem with my truck as they did my oil change. Very helpful and professional.
I have been shopping and looking for a new vehcile for sometime, wanting to replace my 2015 Ford Escape. I was introduce to Blake True after discussing some vehicles that I was interested in. He was awesome! I told him the different options I was thinking of and what I was torn between. He showed me several different vehicles and we test drove them. He actually knew everything about them, all the specs, what they were equipped with, which ones had certain features and which ones didn't. He never had to pause too look anything up, and never said "...
Scott arranged a loaner for us from Lake Chevrolet while a recall was taken care of at the Garner location. Our car was picked up & brought back to Clear Lake where an oil change was done. It all went smoothly ! Thanks so much!
Stop in to ask questions on a loaner car they gave me as my chevy was in the shop. Deal was really good so I purchase the loaner
Keith and Matt went way out of their way to take care of my truck. Thank you very much.
Started using them 4 years ago. Very good at getting your vehicle road ready at reasonable prices!
Great dealership! Knowledgeable and Friendly staff!
Always purchase and have my vehicles serviced here, great and friendly crew!
My husband and I purchased a Ford Edge from this location. And let me tell you, the experience was outstanding. Kristi and Angie were amazing to work with, they were down to earth, relatable and all around helpful in every way possible. We had never owned such a high tech vehicle and Kristi sat down with me and ran through every feature the car had and I appreciated that more than she could ever imagine. I am excited to keep coming back to Pritchard's to purchase our future vehicles!
Great place Scott is a great guy.
Great service and knowledgeable staff.
Kristi and Blake made the process of getting a vehicle for our family very smooth! Highly recommend!
Keith and Sara are two incredibly kind and thoughtful people.I appreciate all the time they spent letting me know what was going on with my vehicle.Thank you again for all that you did and are doing.
Sales Department is top notch.
Purchased a 4runner from there was very happy with the all around great service I and my wife received. Great bunch of people, will recommend them to all my family and friends.
Excellent experience buying my truck. Crew was very helpful there. Ray and Todd are great down to earth individuals who went above and beyond for me. Will be doing business with them for many years to come!
Justin's years of experience and integrity are priceless.
Service department is great. My appointment was at 4 they had it at 4:02 and back to me at 4:34.....I highly recommend them!!
Flew out from Indiana to buy a new Chevy Bolt. Derek was our salesman, and he did a great job with everything. Angie and Austin also did a great job in the finance dept., getting all the necessary docs together. They all made the process pretty simple, thanks a bunch!
Buying was quick and easy. Very professional. Helped with all my questions.
We had a recall on our vehicle. Plus a light on a license plate. Very Friendly clean place with fast service.
Great to work with👍🏼