Customer Testimonials

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Google Jul 16, 2024

Great

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Google Jul 14, 2024

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Google Jul 8, 2024

The service department is the best group of guys!!

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Google Jun 26, 2024

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Google Jun 24, 2024

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Google Jun 8, 2024

Keith and fellow shop guys do absolutely amazing work! Great customer service and genuinely care about clients and their safety just like family! Thank you so much for all you do! Truely the best place around with amazing people! Best Pritchards location around!!!

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Google Jun 5, 2024

This is our 2nd car purchase with Pritchards and Kristie! Amazing team, wonderful sales & customer service. I have my car serviced there and then service dept is also wonderful!

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Google Jun 2, 2024

Ben &Wade are great to work with.

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Google May 31, 2024

Blake and Jason took great care of us getting our new vehicle. We filled out the application online and came up a few days later to pick the vehicle up. We were in an out, no hassle, and they didn't complain about my kids being with me!

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Google May 30, 2024

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Google May 29, 2024

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Google May 26, 2024

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Google May 26, 2024

Blake and the entire team at Pritchard’s made the car buying experience easy, smooth, and comfortable! We love our new car.

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Google May 24, 2024

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Google May 24, 2024

Get my cars in a timely matter and really seem to know what they are doing! Keith and the techs treat me with the utmost respect and take care of my vehicle problems In a timely manner!

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Google May 22, 2024

Great service. I was stranded on the way to work with a bad alternator and battery. I limped into the shop (after getting a couple of jump starts from my hubby). They worked me in that afternoon, ordered parts, and I was back on the road the next day. My extended warranty covered the majority of the bill. I can't say enough about the Prichard Family businesses. From sales to parts and service, they are just great!

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Google May 21, 2024

I came into pritchards to find a truck. Ray went the extra miles and helped me with any question I had. Great salesman and customer service.

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Google May 21, 2024

Took my car in to make an appointment to have a slow leak in my tire and they fit me in right then and fixed the problem. Now I don't have to worry when driving to work anymore

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Google May 20, 2024

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Google May 17, 2024

I’ve searched for cars everywhere and never had a more pleasant experience than I have with Pritchard’s! I recently visited the Garner location and was immediately met with a welcoming embrace from Ray Cataldo! Ray was such a nice guy who has such amazing personable character. He answered all my questions I had about my new car that I got from Pritchard’s while I was getting my vehicle serviced at their location. If you need to get a car, go to Pritchard’s Ford of Garner!

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Google May 15, 2024

We had an appointment to test drive a certain pickup, that particular truck wasn't the one, so we went into after hours test driving others. My son decided a F150 just wasn't for him. Although we didn't purchase from Pritchard, I will say that Ray is the absolute best, down to earth, no pressure salesman!

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Google May 12, 2024

Had a great experience. They do great work and had me back on the road in no time.

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Google May 10, 2024

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Google May 7, 2024

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Google May 5, 2024

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Google Apr 25, 2024

The service department is so much better since John took over. Although the prices are pretty high lately, that's the companies fault and not the department itself. I don't like waiting on my car anymore since the waiting area is right outside of the restrooms (Stinky) it needs to be moved back by sales.

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Google Apr 25, 2024

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Google Apr 25, 2024

Great service.

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Google Apr 21, 2024

Cody and Finance made they buying experience enjoyable and simple

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Google Apr 10, 2024

Wifes car went kaput went to Mike and with in Minutes Mike and Tim had us test driving a car. We loved it. They took care of everything and made this whole process easy! Thanks Mike and Tim. We will be back

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Google Apr 10, 2024

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Google Apr 5, 2024

We called the dealership around noon. Mike answered the phone and said he would wait for us. We are an hour away. He spent 3 hours with us on his own time!! I felt really bad having to tell him the following week that we were going a different direction. As it turned out, we drove every F150 he had EXCEPT 1 cause we were feeling guilty for taking his time. 1 week later we drove that F150 that we hadn’t driven! SOLD! Thanks Mike for your great customer service! Would highly recommend Prichard’s of Garner

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Google Apr 5, 2024

Micah worked really hard making sure the truck I purchased was the correct one for me. Very happy with it wasn’t sure I was going to buy new. Turned out to be the best choice for me.

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Google Mar 26, 2024

Cody was great through the whole buying process. We talked about the exact vehicle I was looking for and each time one came available he would reach out. We love the vehicle he found for us, fits all the needs we required!

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Google Mar 22, 2024

I’ve been in the car business 25 years. This was the easiest and most pleasant experience I have ever had. Mike Leerar is incredible and I HIGHLY recommend working with him! Very honest and upfront dealer group and that is very rare right now!

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Google Mar 22, 2024

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Google Mar 21, 2024

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Google Mar 15, 2024

Sold my car to the dealership. Tim gave me a very fair offer, handed him the keys, a sheet of paper needed for my loan details, and left. I came back about 4 hours later and had a check in my hand! No phone calls, meetings, or hassle. Tim, Angie, and the team couldn’t have made it an easier process. I literally did nothing! If you’re looking to sell a car, in North Iowa especially, go see the team at Pritchard’s Lake Chevrolet! Highly recommended.

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Google Mar 9, 2024

Pritchard's Lake was so helpful when my son's truck broke down in Clear Lake. The service department was extremely helpful and understanding during this stressful time for me, as I live in Michigan. Ultimately it came to the fact the truck was no longer salvageable, which was a sad moment, as this truck was a gift from my deceased father to my son. I had to make the decision to "give up" on repairs and buy a new vehicle. The service department put me in contact with salesman Blake. Blake was absolutely wonderful to work with. ...

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Google Mar 6, 2024

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Google Mar 6, 2024

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Google Mar 6, 2024

Mike went above and beyond to get me the vehicle I wanted.

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Google Feb 26, 2024

Had a great experience! Blake worked with us and my limited time- frame and brought the car closer to us to test drive. When we went to the dealership Cody and Blake worked with us and got us out with our new car pretty quick. Thank you!

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Google Feb 14, 2024

Have bought 3 trucks in the past year from Tracie at the Forrest City Auto Center. Tracie is great to work with! Simple straight forward answers and great communication throughout the ordering/ purchasing process.

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Google Feb 13, 2024

Thanks Jason!!

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Google Feb 12, 2024

Love my local service at Pritchard's of Garner - they are the BEST!!

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Google Feb 12, 2024

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Google Feb 10, 2024

Scott in sales and Angie in finance were fantastic to work with! Great overall experience!

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Google Jan 28, 2024

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Google Jan 20, 2024

Awesome customer service! I first tried to get into the dealership in Mason City which was the worst experience I’ve ever had with a dealership. Totally different experience here at Pritchard. Got me in quick and diagnosed the problem with my truck as they did my oil change. Very helpful and professional.

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Google Jan 12, 2024

I have been shopping and looking for a new vehcile for sometime, wanting to replace my 2015 Ford Escape. I was introduce to Blake True after discussing some vehicles that I was interested in. He was awesome! I told him the different options I was thinking of and what I was torn between. He showed me several different vehicles and we test drove them. He actually knew everything about them, all the specs, what they were equipped with, which ones had certain features and which ones didn't. He never had to pause too look anything up, and never said "...

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Google Jan 10, 2024

Scott arranged a loaner for us from Lake Chevrolet while a recall was taken care of at the Garner location. Our car was picked up & brought back to Clear Lake where an oil change was done. It all went smoothly ! Thanks so much!

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Google Jan 3, 2024

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Google Jan 2, 2024

Stop in to ask questions on a loaner car they gave me as my chevy was in the shop. Deal was really good so I purchase the loaner

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Google Dec 9, 2023

Keith and Matt went way out of their way to take care of my truck. Thank you very much.

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Google Nov 27, 2023

Started using them 4 years ago. Very good at getting your vehicle road ready at reasonable prices!

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Google Nov 18, 2023

Great dealership! Knowledgeable and Friendly staff!

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Google Nov 16, 2023

Always purchase and have my vehicles serviced here, great and friendly crew!

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Google Oct 25, 2023

My husband and I purchased a Ford Edge from this location. And let me tell you, the experience was outstanding. Kristi and Angie were amazing to work with, they were down to earth, relatable and all around helpful in every way possible. We had never owned such a high tech vehicle and Kristi sat down with me and ran through every feature the car had and I appreciated that more than she could ever imagine. I am excited to keep coming back to Pritchard's to purchase our future vehicles!

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Google Oct 25, 2023

Great place Scott is a great guy.

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Google Oct 24, 2023

Great service and knowledgeable staff.

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Google Oct 2, 2023

Kristi and Blake made the process of getting a vehicle for our family very smooth! Highly recommend!

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Google Sep 27, 2023

Keith and Sara are two incredibly kind and thoughtful people.I appreciate all the time they spent letting me know what was going on with my vehicle.Thank you again for all that you did and are doing.

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Google Sep 22, 2023

Sales Department is top notch.

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Google Sep 9, 2023

Purchased a 4runner from there was very happy with the all around great service I and my wife received. Great bunch of people, will recommend them to all my family and friends.

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Google Sep 5, 2023

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Google Sep 3, 2023

Excellent experience buying my truck. Crew was very helpful there. Ray and Todd are great down to earth individuals who went above and beyond for me. Will be doing business with them for many years to come!

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Google Aug 28, 2023

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Google Aug 23, 2023

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Google Aug 23, 2023

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Google Aug 21, 2023

Justin's years of experience and integrity are priceless.

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Google Aug 20, 2023

Service department is great. My appointment was at 4 they had it at 4:02 and back to me at 4:34.....I highly recommend them!!

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Google Aug 2, 2023

Flew out from Indiana to buy a new Chevy Bolt. Derek was our salesman, and he did a great job with everything. Angie and Austin also did a great job in the finance dept., getting all the necessary docs together. They all made the process pretty simple, thanks a bunch!

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Google Jul 27, 2023

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Google Jul 24, 2023

Buying was quick and easy. Very professional. Helped with all my questions.

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Google Jul 23, 2023

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Google Jul 16, 2023

We had a recall on our vehicle. Plus a light on a license plate. Very Friendly clean place with fast service.

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Google Jul 6, 2023

Great to work with👍🏼

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Google Jul 2, 2023

Scheduled an oil change and they got me in the next day. Due to my schedule, they came & picked it up from my work, changed the oil, rotated my tires, vacuumed the floor, washed the windows and had my car back to me before my lunch break! Great service! Thanks FCAC!

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Google Jun 30, 2023

I had a great experience buying a vehicle for my business here at Pritchard's. The price was very reasonable and the whole process was completely transparent. Pritchard's is a multi-generation business and you can tell right away that this place is special. Kristi was my salesperson. She was friendly, engaging, funny and had a warm smile! She didn't push or pressure me in any way. It really felt like I was just talking to an old friend. The process was quick and easy, Kristi had everything ready for me and made sure I was comfortable the entire ...

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Google Jun 22, 2023

Always enjoy doing business with Pritchards! The Behms are great people and they're my first call whenever I'm in the market for a new vehicle.

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Google Jun 18, 2023

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Google Jun 15, 2023

Everything from my salesman Derek to the finance department went so smooth. Driving 2 hours away they made sure everything was ready for me and didn’t waste my time. The truck was clean and as advertised. They gave top dollar for my trade too. I wouldn’t be afraid to buy or recommend Pritchards to anyone.

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Google May 28, 2023

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Google May 25, 2023

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Google May 23, 2023

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Google May 13, 2023

Got a new Equinox RS very nice

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Google May 4, 2023

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Google May 3, 2023

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Google May 1, 2023

Richard was excellent. He was helpful, knowledge, and made the process run smoothly. A good buying experience.

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Google Apr 10, 2023

Top notch Salesman (Derek Prestholt) and the dealership too. Derek and I worked together to keep track of my car during the transit period and once it arrived the remaining paper work was fast and easy. I have nothing but good things to say about the whole experience. And, we love, love, love our new 2023 Chevy Bolt EUV!

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Google Apr 9, 2023

It was great- very customer friendly and great service. The car washes are awesome!!!👍👍

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Google Apr 3, 2023

Just moved to Clear Lake and did not know that a dealership would come get my truck for an oil change. Awesome! I'm going back!

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Google Mar 27, 2023

Kristi Miles is the best salesperson ever!!! She takes good care of me, even after the sale! Thanks, Kristi!

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Google Mar 26, 2023

Mike Leerar is the perfect example of Customer Service!! He went out of his way to make our auto buying process as easy and accommodating as possible. He was by our side every step of the way, even driving us to Forest City to finalize the paperwork. The whole atmosphere at Pritchard Auto in Garner is pleasant and friendly. I would whole heartedly recommend looking for your next vehicle at Pritchard Auto!!

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Google Mar 26, 2023

Great service. So nice they picked up and delivered my father’s vehicle. Thank you

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Google Mar 25, 2023

Justin Hoeft is a part of their sales team and he used to be my sales manager at a previous dealership! He is beyond knowledgeable with over 30 years of experience when it comes to getting you into the right vehicle and is very fair when it comes to trades on your old vehicle and pricing on your new vehicle! He will always go above and beyond for his customers even after the sale!

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Google Mar 21, 2023

Had a great time purchasing my 2021 Tacoma. The process was very smooth and painless.


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